Customer Reviews:
Showing reviews 1-5 of 503
 Horrible Customer Service August 2, 2010
Susan
Flip Customer Service is awful. Had an issue with Flip out of warranty due to battery life. When I contact customer service, I was told there was nothing they could do without me spending $80 to send it in for service. I have only used device for total of 30 minutes in the year I owned it. When asked what caused the issue was told that I did not charge the battery monthly as advised. When asked where this is written the agent told me it was "manufactor knowledge". Funny this knowledge is not shared in the specific instructions of the camera.
Won't buy another product again from them!
 NO STARS -- Never worked July 27, 2010
TigressP81 (New York)
I ordered this when Amazon had a "special deal" for it. It was a special deal, all right. I paid $130, and the thing never worked. Unfortunately, the first couple of times I tried it, I didn't have time to troubleshoot, so I just put it aside. When I did get a chance to really try to get it working (checking the flip website etc), it still didn't work. And it was outside Amazon's return window, so now I've got something that never worked even once, for which I paid $130. Great. Is it possible to give NO STARS?
 GOOD LITTLE POCKET CAMCORDER July 18, 2010
D. Steventon (Pennsylvania)
We have had many camcorders in the past, but for size, this one gives fairly good video and it's extremely easy to use. The software that comes with it is easy to install. The two drawbacks are that in low light it's very "grainy" and you also have to move very s-lo-w-l-y, or else when viewed back on a tv or when burned onto a DVD, it will almost make you dizzy. For the size though you can't beat it.
decent product July 16, 2010
Marthead
Decent product but think the HD version I used to have took better quality video. Overall I am still sold on the flip video and ease of use. Small in size, no cords, batteries to replace, software on device, can take still shots from the footage, and so easy to edit and make video's.
Great on the go! June 25, 2010
Kelly T. Cook (Los Angeles, CA)
The last thing I need in my bag is a camcorder the size and weight of a brick. That is why I only have video of my tots at home. Yeah yeah, call me lazy or whatever but it just is not convenient. For Christmas, my sweet hubby and even sweeter daddy to his girls, got me this Flip Video camcorder. It records in HD, easy to download to your computer (with a USB plug) and is smaller and lighter than your phone!! It is 3.3 oz and is 4" x 2". The quality is incredible, so much better than converting the HD tapes into a digital file, which is annoyingly time consuming to do. I bring this everywhere now and on our recent trip to Legoland, I got video of my 3 year old on her first roller coaster ride! It is super easy to use, there is a big red button for record and stop. Each time you take a video it is saved as its own file so it is really easy to organize and find the clip you're looking for. Oh, did I forget to mention that this is super well priced?
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Showing reviews 1-5 of 503
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